Daily coordination with local vessel agents to obtain updated vessel estimated times of arrival and coordination of stowage required by vessels and all other pertinent information, which will expedite vessels’ turn around in port.
Coordination of draft surveys when required, confirming each shipment’s min./max. cargo stem, coordinating arrival and loading times of vessels, boarding vessels, and interceding in the event of dispute between vessel and surveyor, coordination of pick-up and distribution of draft survey reports and checking draft survey invoices.
Daily communication with designated terminals on arrival of trains, stock pile inventory, pile allocation, load out orders with special instructions such as blending, confirming min./max. tonnage, and all other functions related to ground storage operations.
Coordination with the designated terminals to ensure that any shipments loaded onto vessels through designated terminals are completed in proper and timely manner.
Supervision and monitoring of inventory control of leftover railcars from shipments at designated terminals, checking monthly detailed demurrage account, and assisting in selling and purchase of cargo in such leftover railcars.
Supervision, as required, of vessel and barge loadings.
Coordination with the sampling companies of the inbound mechanical sampling and issuing instruction on disposition of samples.
Coordination with local testing laboratories to provide sampling instructions on rail car top/stockpile sampling as well as final analysis from sampling companies.
Provision of telephone, fax, telex and email communication to all concerned parties while assisting in the receiving and/or loading of coal shipped to or from the designated terminals.
Assistance in placing samples onboard vessels and issuing documents on such samples.
Provision of monthly coal loading statistics on all designated terminals, recapped by both shipper name and country of destination.
Arrangements for port tours of terminals, testing laboratories, and other port facilities for visitors and/or customers.
Representation of customer’s general interest at the designated terminals including, but not limited to, attendance at meetings, functions, and other related activities on cargo and port related issues.
