Going the Extra Mile on I-595
While our South Florida team was performing stevedoring operations for a coal ship last week, we got a call that a truck spilled two to three tons of coal on I-595.
Although it wasn’t Host’s responsibility, we knew it was in our customer’s best interest to get the mess cleaned up as quickly as possible. Within a half hour, we had the DOT close three of the four lanes on the highway, and we had twelve team members on the scene with brooms, shovels, and trash bags. The spill was cleared in an hour and a half!
Our team was quite dirty afterward, but they were happy to know they went the extra step for our customer, minimizing cost and downtime.
We’re very proud of our South Florida team for continually providing exceptional service and REAL solutions. They show what we mean when we say, “Your goals are our goals.”