This week in Host’s “Women in Maritime” series, we’re featuring Process Manager Lindsay Hrones, who works at our Norfolk, VA headquarters.

After taking one elective on international shipping at Old Dominion University, Lindsay made the decision to switch her degree from criminal justice to maritime and supply chain management. “I’m still fascinated by how the maritime supply chain is such a driving force in the world economy,” she says. “It’s meaningful work. The range of opportunities makes for a very flexible and exciting career path.”

After graduating, Lindsay was hired as a boarding agent at Host in January 2013. “Becoming a boarding agent was very overwhelming,” she says. “It was like learning a whole new language and everything was urgent.” With the guidance of a very hands-on manager and a supportive team, she says one lucky day, it all just clicked.

Lindsay moved to Texas in early 2014, where she worked in the Gulf and was promoted to Operations Manager later that year, overseeing Host’s bustling Houston office. “Houston is a huge maritime hub and a has a more diverse set of trades than I handled on the East Coast,” she explains. “As our business grew, I helped develop solutions for new business.”

In February of this year, she took on her current position of Process Manager, working with different departments to develop and implement new processes that improve our service and efficiency. “There’s more technology available every day,” she explains. “I’m finding ways for agents to do their jobs more easily while contributing to the overall goals of Host. That’s special to me, because I know how hard their jobs are.”

She says her role requires a high level of analytical thinking skills, a drive to find solutions, and the ability to communicate effectively.

Her favorite thing about Host is that the company isn’t afraid to break the mold. “We have an incredible set of people challenging the norms, and I’m happy to be a part of it,” she says.

Her advice to other women considering a career in maritime: “Go for it. Here’s a little secret: In this industry, hardly anyone knows what they’re doing when they first start. There is no mastery in the maritime industry – you’re learning every day. It’s a pretty level playing field, and being a woman was never the challenge. It’s all experience-based, but if you have grit and you show a talent for it, the industry will propel you forward and open up paths you might not have known existed.”